Resolution - taking the grief out of grievances

Gemma Todd, Senior HR Consultant at Kingswood Group, discussed how introducing a grievance resolution approach to managing workplace Complaints, Concerns and Conflicts  (the 3Cs) can support positive culture change and make a difference to the bottom line!

In this webinar we discussed

  • What causes the 3Cs (complaints, concerns or conflicts) in the workplace?
  • What is the financial impact of managing the 3Cs?
  • What is a ‘grievance resolution approach’ and how can it support businesses to manage the 3Cs in a more cost and time efficient way?
  • Q&A session

Useful links we shared during the webinar

Contact Kingswood Group

For a confidential, no obligation discussion about our webinar, please contact us 01245 204450 or email