Author Archives: Debbie Carey

How to Navigate the Counter Offer | Guidance for Employers for 2024!

How to Navigate the Counter Offer
How to Navigate the Counter Offer

The new year brings with it lots of recruitment, which is such a positive task for a line manager but it can be stopped in its tracks when a COUNTER OFFER comes into play.

Picture the scene, you have met the perfect candidate, sent out the offer, they have accepted and you are already planning their first day when a call comes in…..their current company has offered them more money to stay!! This sends you into panic mode as you have been working on recruiting this role for weeks, most probably months!

Fear not. With a confident conversation with the candidate, you can get them back on track, continuing working out their notice period.

Here is what to do:

  1. Ask them for a call. This is much better than an email which can usually be mis-interpreted or easily ignored.
  2. Explain your disappointment, show your emotions. They want to work for an employer who cares and shows the have an empathetic and ‘human’ side.
  3. Ask what their main motivator was for their job search…if their current company hasn’t offered them progression, benefits, pay increases, bonuses or something else that was expected, then remind them what they are to gain from working with you.
  4. Company culture and hybrid working is a main drive for many job seekers, so talk about this, what you do to embrace this in your office.. (& if you don’t, speak to Kingswood HR for a plan!)
  5. Lastly, ask them how they felt after the interview and then once they received your offer. To remind them of that thrill and excitement can sometimes bring them back to why they accepted in the first place.
  6. Ask for a decision within 24 hours and give them clear instructions of how to contact you.

Now this can all be avoided if you use an agency….well Kingswood Group – we can take this headache away from you!

In my experience, 70% of candidates who remain with their current employer, will be looking within the year as the reason they left hasn’t changed at all!

If you want to discuss this further, need general HR or Recruitment advice, then contact me or the team today.

Happy recruiting!!

Debbie Carey

Debbie Carey
Senior Office Recruitment Manager

With over 16 years of experience in recruitment, Debbie transitioned from a decade-long career in the service industry, managing restaurants and hotels, to excelling in recruitment roles. Her expertise lies in HR, Office Support, Marketing, and Accountancy recruitment, primarily in Essex and London.

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Four reasons why slow hiring processes can damage your business

Why A Fast Hiring Process Matters | Kingswood Group
Why A Fast Hiring Process Matters | Kingswood Group

The speed at which you hire in today’s market is so important when competing against similar companies and businesses in your industry or geographical area, as they too are also looking to recruit top talent.

See below four reasons which you may not have considered when you are planning your recruitment process to help you gain competitive advantage and save money: 

  1. Lost Revenue and Productivity: You are likely to lose significant revenue and productivity because vacant positions are open for too many days/weeks/months. It does not only affect the team in which the vacancy is open, but also the wider departments and hiring managers. Extra pressure and additional workload on a long-term basis can cause bigger problems such as absenteeism and higher turnover.
  2. Potential Brand Damage and Reduced Applications: A long, slow hiring can reduce the number of applications you get for vacancies as it can result in a poor candidate experience and damage the employer brand. For example, seeing a position on the job boards for 3+ weeks will make candidates question the reason that particular company is having issues hiring and would usually assume a bad company culture or similar problem and not apply.
  3. Missing Out on Top Candidates: Slow decision making on the candidates CV or interview will ensure you miss out on that one person because you wanted to see “who else is out there”. Candidates need to know promptly, (within 2 -3 days) if they have been successful and then be given the next step. Don’t be surprised if you leave it a week to give feedback and the candidate has found another role! 
  4. Hidden Costs of Extended Hiring: An extended hiring process can raise “hidden” costs especially if your lengthy hiring process is a result of requiring an excessive number of interviews (more than four), the cost of hiring will go up because much more management, recruiter, and employee time will be spent interviewing.

Simply put, in the current climate you focus on creating a well thought out, efficient and relevant hiring process from start to finish, as if you don’t you run the risk of the competition will taking these candidates off the market before you have the time to make a hiring decision and back to the start of the process you will go! 

Need Assistance with Streamlined Hiring?

If you’d like to find out how the Recruitment & HR team at Kingswood Group can help save you time, money and stress when creating your recruitment processes then contact Debbie Carey today for a confidential discussion.

Effortless Holiday Hiring: Discover Kingswood Group’s Summer Recruitment Benefits

Why use Kingswood Group for your summer holiday recruitment needs?

The cost of hiring a new employee can come with a high price tag, especially if you get it wrong. The overall cost to businesses can often be higher than anticipated with various factors forgotten as part of the end-to-end recruitment and onboarding process.  By partnering with Kingswood Group, you will work closely with a credible recruiter with a track record of success.

In addition, if you have an urgent vacancy to fill, we can offer you a temporary solution with filling your vacancy in the short term, while continuing with the recruitment on a permanent basis, if required.

With the summer holiday season here, we can offer you immediate recruitment support to ensure any hiring needs are handled efficiently and effectively. 

Time saving

Recruiting a new member for you team can be both time consuming and resource intensive. Working with Kingswood Group can ease this by presenting you with a concise list of potential candidates who have been pre-selected to best match with the essential criteria, qualifications, experience and personality to best suit your vacancy, company and culture.  The interview process will be arranged for you right through to feedback and offer stage.  

Candidate pool

Our clients will immediately have access to a wider talent pool. We have an extensive database and network resulting in a large pool of candidates. This includes passive job seekers who may not be actively searching for new opportunities. In addition, we will also conduct a thorough headhunt style search to search to capture any additional talent.

Enhanced candidate quality

The team have experience in carefully identifying and evaluating candidates to best suit each unique vacancy. Before the process begins, we work with our clients to agree and define the key selection criteria and ensure expectations are managed based on our industry knowledge and the current market.

We use thorough screening methods, including skills assessments and pre-screen interviews, to assess candidates thoroughly before recommending to our clients. This helps ensure the candidates presented match the essential experience and desired qualifications, improving the overall quality of potential hires.

Negotiation and offer management:

We will act as intermediaries between clients and candidates, handling negotiations and facilitating the offer management process. The team have experience in complex salary negotiations and will communicate the unique selling points of the role and company, ultimately ensuring the process is managed correctly to ensure positive outcomes.

Advertising reach and costs

We always advertise on a variety of job boards to maximise the reach to potential job seekers. This can include niche specialist job boards in line with your vacancy or industry.  

Kingswood Group are now pleased to offer DISC profiling as an additional service to support clients who would prefer an additional data-driven personality assessment. 

What makes us unique?

Our team will offer their expertise and industry knowledge to best guide our clients, providing a solutions driven approach. We deliver a professional service, tailored to suit each individual client and vacancy. 

We pride ourselves on working closely with our clients, ensuring the requirements are clarified at the outset to ensure results. Understanding your culture and values remains at the forefront of our approach as we believe this is essential for a successful partnership.

If you are looking to hire over the coming months’, especially with the peak summer holiday season, please do reach out to one of our specialist team.

About us and the team

Kingswood Group is a leading specialist HR & Recruitment Solutions business. With our team located across Essex and London we partner with organisations across all industries to provide bespoke Recruitment, HR Outsourcing and HR Consultancy solutions depending on their people needs.

Our recruitment specialisms include HR, Office Support and Finance positions.

Temporary Staff: Why you Should Use a Recruiter to Fill Temporary Job Vacancies

Why use Kingswood Group to Hire Temporary Staff?

The cost of hiring temporary staff can come with a high price tag, especially if you get it wrong. The overall cost to businesses can often be higher than anticipated with various factors forgotten as part of the end-to-end recruitment and onboarding process. By partnering with Kingswood Group, you will work closely with a credible recruiter with a track record of success.

In addition, if you have an urgent vacancy to fill, we can offer you a temporary solution with filling your vacancy in the short term, while continuing with the recruitment on a permanent basis, if required.

With the summer holiday season fast approaching, we can offer you immediate recruitment support to ensure any hiring needs are handled efficiently and effectively.

Time saving

Recruiting a new member for you team can be both time consuming and resource intensive. Working with Kingswood Group can ease this by presenting you with a concise list of potential candidates who have been pre-selected to best match with the essential criteria, qualifications, experience and personality to best suit your vacancy, company and culture. The interview process will be arranged for you right through to feedback and offer stage.

Candidate pool

Our clients will immediately have access to a wider talent pool. We have an extensive database and network resulting in a large pool of candidates. This includes passive job seekers who may not be actively searching for new opportunities. In addition, we will also conduct a thorough headhunt style search to search to capture any additional talent.

Enhanced candidate quality

The team have experience in carefully identifying and evaluating candidates to best suit each unique vacancy. Before the process begins, we work with our clients to agree and define the key selection criteria and ensure expectations are managed based on our industry knowledge and the current market.

We use thorough screening methods, including skills assessments and pre-screen interviews, to assess candidates thoroughly before recommending to our clients. This helps ensure the candidates presented match the essential experience and desired qualifications, improving the overall quality of potential hires.

Negotiation and offer management

We will act as intermediaries between clients and candidates, handling negotiations and facilitating the offer management process. The team have experience in complex salary negotiations and will communicate the unique selling points of the role and company, ultimately ensuring the process is managed correctly to ensure positive outcomes.

Advertising reach and costs

We always advertise on a variety of job boards to maximise the reach to potential job seekers. This can include niche specialist job boards in line with your vacancy or industry.

Kingswood Group are now pleased to offer DISC profiling as an additional service to support clients who would prefer an additional data-driven personality assessment.

What makes us unique?

Our team will offer their expertise and industry knowledge to best guide our clients, providing a solutions driven approach. We deliver a professional service, tailored to suit each individual client and vacancy.

We pride ourselves on working closely with our clients, ensuring the requirements are clarified at the outset to ensure results. Understanding your culture and values remains at the forefront of our approach as we believe this is essential for a successful partnership.

If you are looking to hire over the coming months’, especially with the peak summer holiday season approaching, please do reach you to one of our specialist team.

About us and the team

Kingswood Group is a leading specialist HR & Recruitment Solutions business. With our team located across Essex and London we partner with organisations across all industries to provide bespoke Recruitment, HR Outsourcing and HR Consultancy solutions depending on their people needs.

Interview Best Practice – The do’s and dont’s

Working for over 15 years in recruitment has given me great insight into the interview processes of large and small businesses, so I have compiled some info on interview best practice and how to successfully survive an interview!

Interview Best Practice: Do’s

Prepare

  • It amazes me that people have attended interviews without even looking on a company website to understand what the company even does so do your homework – research them, look at LinkedIn, their current updates, news, recent events, and people.
  • Look into your interviewers – they usually can be found on LinkedIn and don’t think you are being nosey, they will like the fact you have shown an interest. You may have worked for a previous company or attended the same school/college so that is a great ice-breaker.
  • Read the job spec and write notes – the key here is to extract the important duties (usually listed nearer the top) and to show you have this experience Take time to review your CV and be prepared to sell your skillset.
  • Plan your journey – ensure you leave in plenty of time.

First Impression

  • Dress to impress – even if you know the company have a relaxed dress down policy Waist up if on Teams/Zoom.
  • Arrive in plenty of time – ensure you park in the correct parking bays. Nothing is worse than mid-interview you get asked to move your car.
  • Speak to the Receptionist – the gatekeeper is key to get on side!
  • If in person, a firm handshake, smile and plenty of eye contact.
  • Bring a notepad – when appropriate sometimes taking notes shows your interest and you may also want to have questions written down that you intend to ask.

Sell yourself

  • Prepare to talk through your CV, explaining any gaps. They don’t want your life story here so keep it specific to the job you have applied for.
  • Speak with confidence and keep your answers polished and professional.
  • Highlight any of your strengths that are relevant to the role, this goes back to understanding the company and the job spec.
  • Mention relevant duties you performed in recent positions.
  • Ask open ended questions – as much as they want to interview you, you need to make sure they are the right fit for you.

 

Interview Best Practice: Dont’s

  • Keep mentioning your experiences from 20 years ago – keep your answers relevant and ideally recent.
  • Speak ill of current or previous employers – even if it is true, this is never seen in a positive light.
  • Falsify information on your CV.
  • Ask about every single benefit – especially not sick pay. Although important, this can be something that can be checked with your agency or the recruitment contact after the interview.
  • Speak over your interviewer – this can be more tricky on a video call but is more accepted because of the time delay.
  • Say you actually want to leave to study in 6 months or that your dream job is not the one you are applying for.
  • Be too familiar – the interviewer wants you to be relaxed and may come across informal, but always try and keep it professional.
  • Swear!!

 

How Kingswood Group can help

At Kingswood Group, we like to ensure our candidates feel confident and ready for their interview and this reflects in our success. We have other supporting documents to help you so to discuss further please do reach out to myself or one of our experienced team.

 

 

 

 

 

Talk to a HR professional today 01245 204450